Quality of care as a concept is becoming increasingly fluid and complex. Our record-breaking conference in Seville in 2018 already addressed multi-faceted aspects of quality: from personalisation of services, through service users’ involvement and empowerment, to assessment and evaluation approaches, as well as the role of technology in supporting services management
But what does quality mean for social services in practice?
How do we advance care in the community across the life-cycle and progress towards person-led care?
How do we move from talking about quality of care to caring about quality of life?