Quality of care as a concept is becoming increasingly fluid and complex. Our record-breaking conference in Seville in 2018 already addressed multi-faceted aspects of quality: from personalisation of services, through service users’ involvement and empowerment, to assessment and evaluation approaches, as well as the role of technology in supporting services management
- But what does quality mean for social services in practice?
- How do we advance care in the community across the life-cycle and progress towards person-led care?
- How do we move from talking about quality of care to caring about quality of life?