We have realised how technology can help improve community care during Covid-19. Technology has been instrumental in facilitating various forms of services, including remote counselling, individual support, and case management. Or the collection, analysis and use of data to help maximise the effectiveness of interventions. However, there are also a series of considerations raised regarding the use of personal data in technology, particularly when it comes to sharing data between services and compliance with data legislation.
How can technology help in rethinking community care for future crisis preparedness? This question will be addressed in a round table discussion with industry partner leads that will refer to specific examples of their products or solutions that helped support social services during the pandemic. Speakers from IBM, Edenred, SAP and others to be announced soon.