This session will focus on international and national approaches to improve the resilience of individuals looking at both our own and community resilience.

We will hear a personal story of overcoming barriers to become a World Guinness Record-holder and how this personal experience is now a tool to support organisations and individuals to build collective and individual resilience.

We will find out how the experience of working in far remote countries can help develop models of resilience which can be useful for us in the Western world to develop our own, and how as society we can implement these models together.

Finally, we will discuss the role of technology and digital inclusion in social services to improve the experience of people using social services and promote their social inclusion.