David Brindle is the former public services editor of The Guardian. He specialises in social policy issues and has won awards for his coverage of health and social care and the voluntary sector. He is a regular conference chair and speaker. He has been a board member of a number of charities and social enterprises and is currently chair of Ambient Support, which provides services for older people and those with learning disabilities and mental health issues. He is a member of various advisory committees, including those of the National Council for Voluntary Organisations and the School for Social Care Research.


Sociologist and Director of Social and Health Policies at IRS (Institute for Social Research) where he directs research, consultancy, planning and evaluation activities with administrations and NGOs.

He has been a professor of design and social evaluation at the University of Milan Bicocca, at the Ca “Foscari University of Venice and at the Polytechnic of Milan.

He has taught in Masters and Postgraduate courses at the University of Genoa, Carlo Bo University of Urbino, University of Pisa, Cà Foscari University of Venice, Milan Polytechnic University, Catholic University of Milan, University of Catania, University of Palermo, Esis of Palermo, CEFPAS of Caltanissetta, Unicollege of Mantua and of the Carolina Albasio Institute of Castellanza,

He is deputy director of the scientific magazine Social and Health Perspectives and scientific consultant of the online platform welforum.it.


Ã…sa has a background as senior leader in organisations responsible for communications, change management and driving culture change. Companies she has worked for include Schenker, Stena Line and Lindex, all highly successful international businesses.

With an MBA from Handelshögskolan, Ã…sa has great business strategic and leadership understanding. She lectures and trains in communication, meeting effectiveness, culture and attitude and, has in recent years, developed a concept that helps individuals handle both personal and work related crisis.

In her role as moderator, Ã…sa works with both large and small groups and has the ability to create energy and presence regardless of topic and context. Ã…sa has been the driving force in major developments, from individual to organisational, in IKEA, Volvo, Peab, Axfood, Autoliv, Plantagen and Västra Götaland to name but a few.

Ã…sa is also trained in NLP coaching, psycho-synthesis, strategic communication and also uses improvisational theatre in her work. Besides being fluent in English and Swedish, Ã…sa is comfortable working in French and German too.


Stelia Vasung, graduated social worker, is a senior inspector in the Ministry for Demography, family, Youth and Social Policy. She spent most of her 34-year work life as a social worker providing or supervising social services. Since the first inspection unit has been set up at the competent ministry, in 2004, she worked as a senior inspector. From 2011 to 2017 she was appointed to various manegerial positions – always related to supervision activities in the area of social welfare. Since 2017 she was reappointed as senior inspector. During her professional work, she aims to ensure a high level of quality in respect to social services for all users in the social welfare system.


Robert Anderson is Head of the Social Policies unit at Eurofound, where he has worked as research manager since 1988 on a range of topics: monitoring quality of life and living conditions in the EU; projects on ageing and changes in employment over the life course; measures to promote the social inclusion of people with chronic illness; and creation of employment in care services. Prior to joining Eurofound, he worked as Programme Manager at the WHO European Office in Copenhagen, with responsibility for the European Regional Programme in Health Promotion. He studied human sciences at Oxford University, and sociology as applied to medicine at Bedford College, London.


John works across the UK as a consultant on efficiency and effectiveness within health and social care. He was formerly director of community services at Coventry City Council and strategic finance director at the Department of Health.

Appointed visiting professor with IPC in 2000, John is also the appointed adviser to the Local Government Association’s Adult Social Care Efficiency Programme (ASCEF). He sits on the advisory panel for the Economics of Social and Health Care Research Unit (ESHCRU).

John has published a range of articles and papers on efficiency in adult care, and on outcomes-based commissioning.


Henrik Eriksson, Ph.D., is an expert in quality improvement and management. His research focuses on how one succeeds in improving and building excellent organisations. After working for many years as Head of Quality and Development in different care organisations, he returned to academia and is currently working as an Associate Professor at Chalmers University of Technology, Gothenburg, Sweden.

His work and research has lately covered both social and health care, and he is currently working on putting light on how quality in welfare is achieved, and what can hinder quality improvement and excellence. Cases cover outstanding organisations, procurements of care and nonprofit-public partnerships on unaccompanied refugee children. The work is co-produced together with municipalities, regions and government, as well as with nonprofit organisations, research partners and private organisations.


Eloy van Hal is one the founders of De Hogeweyk and senior managing consultant in the Be Consulting team and has over 20 years’ experience in managing care and more than 8 years in providing strategic and operational advisory services to clients in the public and private sectors. Eloy focuses particularly on the elderly care & dementia care sector and community-based aged care. He has worked on a range of projects all over the world, influencing, engaging and advising stakeholders. Eloy brings a strong understanding of innovative De Hogeweyk Care concept and lots of experience in age care from all over the world.


Anette Nilsson is Head of Unit of the Social Services Unit at IVO, in Sweden since 2014.

Anette has a degree in Social Work from The Mid Sweden University from 2001.

At the Swedish Health and Social Care Inspectorate Anette is a part of implementing new methods in inspections. There is a movement in Sweden from inspecting the rules and regulations towards a more trust based inspection that differs according to de accurate situation.

Anette started her career as a professional social worker with refugees for a few years. Since the year 2004, she has been in decision-making positions within different levels, departments and areas in social work within the municipality. Including Work Center, Social psychiatry, Economical support, and Care for children and youth.


Mr Daverio took office in 2013 as Director General in the Lombardy Region consecutively at the Department for Family and Social Affairs; the Department for income management and social inclusion; and the Welfare Department. In 2018, Mr Daverio was appointed Director General for Social Policies, Housing and Disability Department of the Lombardy Region.

Mr Giovanni Daverio holds a degree in philosophy from the University of Milan and started his career as technical coordinator for the asylum service of the Municipality of Varese. He worked for 4 years from 2002-2006 for the Ministry of labour and Social Policies before becoming the Director of the Family Policy Department for the Municipality of Milan until 2010 and Director of the Labour and Welfare Department until 2011. Mr Daverio became Director of the Local Health Agency of the Varese Province in 2012.